Scope
This Privacy Policy explains how WildHouse collects, uses, discloses, and protects personal information in connection with our website, communications, and services. WildHouse is headquartered in San Francisco, California.
Information You Provide
We may collect information you provide directly, including name, business contact details, company and project information, communications, submitted materials, files, feedback, and other information you choose to share with us.
Information Collected Automatically
We may collect IP address, browser and device data, approximate location, pages and actions, timestamps, referral data, cookie identifiers, and performance or diagnostic data when you use our website or services.
Sources
We collect information from you, your organization, your devices, service providers, business partners, publicly available sources, and third-party tools you authorize or connect to our work.
How We Use Information
We use information to respond to inquiries, provide and improve services, operate websites and products, communicate with you, personalize and measure experiences, secure systems, debug issues, maintain records, and comply with legal obligations.
Legal and Business Purposes
Where applicable, we process information for legitimate business purposes, to perform contracts, with consent, to comply with legal obligations, and to protect rights, safety, and security.
How We Disclose Information
We may disclose information to hosting providers, analytics providers, communications tools, security and diagnostics vendors, professional advisers, transaction successors, and authorities when required by law or needed to protect rights and safety. WildHouse does not sell personal information.
AI and Service Providers
Client content may be processed by contracted AI, infrastructure, automation, and other service providers only to deliver services, subject to applicable agreements, provider terms, configurations, and client settings.
Retention
We retain information for as long as reasonably needed for the purposes described in this policy, including service delivery, records, legal obligations, dispute resolution, security, and legitimate business needs.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system or transmission is completely secure, and we cannot promise absolute security.
Cookies
We use cookies and similar technologies as described in our Cookie Policy. You can review it at /cookies.
Choices and Marketing Opt-Out
You may opt out of marketing communications by using unsubscribe instructions or contacting privacy@wildhouse.com. Transactional and service-related messages may still be sent. Browser and device settings may also provide privacy controls.
California and Other U.S. Privacy Rights
Where applicable, you may have rights to access or know personal information, correct it, delete it, receive portability, opt out of sale, sharing, or targeted advertising, limit use of sensitive information, and be free from discrimination for exercising rights. Requests can be emailed to privacy@wildhouse.com. We may need to verify your identity and authority, including for authorized agents. These rights and CCPA obligations apply only where legally required.
Global Privacy Control
Where legally required and technically feasible, we will treat Global Privacy Control signals as a request to opt out of sale, sharing, or targeted advertising for the browser or device sending the signal.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International Visitors
If you access the website or services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.
Policy Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
Contact
Privacy questions or requests can be emailed to privacy@wildhouse.com or sent to WildHouse, San Francisco, California, United States.